At Janna, we are committed to protecting the privacy of all our customers. janna.ch does not sell, rent, or loan any identifiable information at the individual level regarding its customers to any third party. Any information you give us is held with utmost care and security. This information is collected primarily to ensure that we are able to fulfil your orders and to deliver to you a truly personalised shopping experience.

When you purchase products from janna.ch or register with us for any services, you have the option of receiving e-mails regarding updates about special offers, new products, and new services including any significant upgrades from us. We are also bound to co-operate fully should a situation arise where we are required by law or legal process to provide information about a customer.

We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research and advertising purposes. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.

Security

janna.ch uses up-to-date digital tools such as data encryption, passwords and log-ins to protect your Personal Information against unauthorised access and/or disclosure. Janna gives no guarantee or promise that such digital tools will always be effective against unauthorised access and/or disclosure of your Personal Information. When you become a member of Janna and when you transact on the Services your IP Address will be recorded in order to ensure the smooth running of the Services and to detect and prevent any unauthorised or fraudulent transactions on your Janna account.

Data protection

janna.ch uses internet standard Secure Server Technology (SSL) encryption technology to ensure that all of your personal and transactional information is protected to the highest standards. We never make your personal details available to companies outside Janna for marketing purposes, although our representatives and appointed agents and business partners may hold your data, so that your details and/or order can be processed and/or account maintained. We will comply with the standard procedures and requirements as laid down in the Data Protection Acts 1984 and 1998 and to ensure that your personal data is kept secure and processed as required by law.

Cookies

janna.ch uses Cookies, which are small files or programs which are uploaded to your hard drive, on certain areas of the Service website in order to recognise and remember you when you log in to the Services, to record referral information, to assess the performance of the Janna website, to customise and improve Janna’s services and to ensure online safety for users. Further, third party website operators that are linked to the services for advertising and other purposes may also use Cookies on their websites and read the Cookies that are associated with your account. You are free to decline to accept or share Cookies at any time. You acknowledge that declining to accept or share Cookies may impact on your access to the services offered on janna.ch.